We want you to be 100% happy with your purchase!
WHAT can be returned?
If you change your mind, or the purchase is not suitable you may contact us to discuss a return within 30 days of purchase.
If the item is damaged or requires warranty within the manufacturers warranty period then please call us on (03) 9720 8783
WHEN do items need to be returned by?
For change of mind within 30 Days of purchase.
Return postage costs are to be paid by the buyer & a 20% Restocking fee will apply.
For warranty of defective items, please contact us to discuss the return.
We want to get you the quickest possible resolution & this may involve sending the item directly to the supplier/manufacturer.
WHERE do items need to be returned to?
After contacting us to organize a return, items may be returned to The 4wd Shed 66A Barry St Bayswater VIC 3153
HOW do customers return items?
Items must be returned in original, undamaged condition in original packaging.
SHIPPING for returns?
For changed of mind, shipping costs will be incured by the buyer.
CREDIT for returns?
If a replacement item is not required, then all credits will be refunded to the original payment facility or a store credit can be applied.
Instore return option?
Returns can be made at our store in Bayswater Monday-Friday between 10am-4pm.
Please call to arrange a time & to be sure we have a replacement item in stock.
All items returned are to be returned in their original packaging & to be packed in a manner that is reasonable to avoid breakage or damage to the item.
We recommend tracking on any returns as we take no responsibility for any items being returned being lost within the shipping process.
Please check this product listing page carefully as the answer is usually there. If not, let us know and we'll try our hardest to reply within one working day.
Alternatively you can call us on (03) 9720 8783 during business hours.