We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, 2048 Bit v3 SSL encryption, passwords, anti-virus software and email filters act to protect all our electronic information.
We do not store credit card information on our website, we securely submit credit card information to our payment gateway provider for processing. Reports of credit card fraud are taken very seriously & we will submit all information we have regarding the account &/or order to the relevant authorities which may lead to prosecution.
When visiting our website you will see the https:// at the beginning of each page. With a HTTPS connection we can provide secure encrypted communication on our website meaning your details are safer than a website without HTTPS.
We develop, review and maintain our cyber security policy on a regular basis. If we discover a breach we will take all steps to resolve the issue & contact the relevant authorities.
For security purposes we require all customers to create an account requiring a login & password. We advise you keep your password in a safe & secure place. We also recommend you make sure your phone number is up to date so we can contact you should any issues with your account arise.
We will never spam your email or share that with a third party that is not relevant to your purchase. We may pass your email &/or phone number to the courier company for delivery purposes or the manufactirer or supplier for warranty issues.
When you call us regarding an order we will in most cases require the name on the order &/or the invoice number in order to clarify you are the person who made the order. If someone has made the order on your behalf in some instances we may require them to contact us.
We may use photos of your vehicle using a product we sell. We will usually request this & if you change your mind in the future you can always contact us to request no further use. We will always try & block identifying items such as number plates & these may be covered over by using our business number plate. Advertising may be found in a number of formats such as digital or physical such as online media or hard copy pamphlets or newspaper ads.